HNB PLC announced the implementation of a slew of special support measures to provide financial relief to their cardholders. The Bank said it had initiated these measures to help their valued customers and community tide over this difficult period, so that they could focus on other priorities and continue to provide the best for their families and themselves. As of 1st April, the minimum payment on credit cards has been reduced by 50% for all HNB credit card holders, valid until end September 2020. Accordingly, the minimum payment will now be 2.5% of the statement outstanding amount and will be reflected from the April 2020 statements onwards. Late payment fees will not be charged for a period of 6 months and will be in effect till end September 2020. For customers with new transactions commencing 24th March 2020, a reduced interest rate of 15% p.a will apply on the statement outstanding amount less than LKR 50,000, until end June. The Bank has also extended payment due dates to 30th April 2020, for all credit card payments due from 20th March 2020 onwards. Additionally, interest will be waived off fully if card is settled in full on or before 30th April 2020 and applicable interest rebate will be reflected in the May card statements. Sanjay Wijemanne, HNB’s Deputy General Manager, Retail Banking said “In these particularly trying times, we at HNB want to play our part in our commitment to caring for our customers”. “As their long term banking partner, we believe our added support can help alleviate the disruption and pressure from the ripple effect of the epidemic”. “The wellbeing of our customers and clients is our top priority and we hope these measures will help put their minds at ease to focus on other priorities” added Wijemanne. Wijemanne went on to note “We would like to remind you of HNB’s digital capabilities that empower you to manage your bank accounts in a hassle free and flexible manner and urge all our customers to make use of this safe online banking facility.
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